Avoid falling victim to bankcard fraud

Moot police have urged residents to be vigilant when withdrawing money from ATMs following a surge in bankcard fraud and theft in the area.

“Bankcard fraud normally takes place at ATMs when people want to withdraw funds or do related transactions,” said Moot police spokesperson Warrant Officer Duane Lightfoot.

Lightfoot said several people had fallen victim to crime at the hands of criminals targeting people using ATMs.

“A typical method that the criminals use to scam unsuspecting victims is to approach them, either alone or in pairs to offer ‘help’.”

Then the unsuspecting victim’s card would be exchanged or stolen.

“Money is then withdrawn from their account or fraudulent payments made via the internet.”

TO PREVENT BECOMING A VICTIM OF FRAUD:

– use an ATM guarded by security, for example inside shopping centres

– do not accept help from strangers, rather ask a bank official

– before putting your card back into your wallet or purse, make sure it is indeed yours

He advised senior citizens to always be accompanied by a young adult whom they trust, such as a child, other relative or neighbours.

It is also important to keep your bank’s call centre number handy should a need arise to call immediately to block your card the moment you realise you have been scammed.

Lightfoot added that crime victims should notify their bank immediately after they become aware of the crime.

“Should you be called by a bank official, first verify their identity by phoning the bank landline. Do not give personal details, like account numbers, ID numbers or cell numbers as the bank should have your info on their system.”

“Never reveal your PIN to anyone. The bank will never require it from you.”

The police further urged people to avoid shopping via the internet with any of their cards as this is a breeding ground for scammers.

“If you suspect that you have been scammed, contact the fraud division of your bank as soon as possible.”

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