Residents of Lynnwood Ridge have raised concerns over the safety of their tap water after repeated disruptions, leaks and incidents of brown, sandy water coming from their taps.

Resident Marizaan Visagie said ongoing water problems, particularly along Freesia Creek, have been reported for months but remain unresolved.

“We definitely do report it because otherwise, how will they know?

“It’s an ongoing problem, like electricity. This has been happening since as early as November last year.”

Visagie pointed to a section along Freesia Creek between numbers 218, 214 and 210, where a visible leak is located close to the stream.

She said the water often runs brown when the supply returns after disruptions.

“The water comes out brown, and we’ve been reporting it for months.”

Out of concern, residents have resorted to alternative measures.

Visagie said she now uses water purification sachets bought from a neighbour to treat tap water and no longer drinks municipal water at all.

“I love tap water. We grew up drinking from the tap,” she said.

“But I got very sick because of the water. I started buying bottled water, especially for my dogs. I can’t afford to give them tap water.”

She added that she was recently hospitalised for six days and will undergo surgery to have her gallbladder removed.

“My body couldn’t detox what was in the water,” she claimed.

Spokesperson Lindela Mashigo said the metro was not aware of reports of sandy or discoloured water in Lynnwood Ridge, adding that it had not been officially reported.

Mashigo said sand or sediment in tap water could occur following infrastructure repairs.

“This could be as a result of repairs carried out on January 23 following a pipe burst in the area,” he said.

He added that the presence of sand does not necessarily indicate bacterial contamination.

“It could just be normal sand following repairs to the pipeline,” Mashigo said.

He noted that the affected line had been flushed after the repair and that there was currently no abnormal colour reported.

According to Mashigo, residents who notice discoloured or sandy water should allow the tap to run until it clears.

“The city conducts routine water quality checks at all reservoirs,” he said.

He assured residents that the water supply is safe for household use.

Water quality complaints can be logged with the Tshwane metro on 012 358 9999.

Also read: 12-hour water maintenance to affect several east suburbs

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