POLOKWANE – In the past weeks reporting matters to the municipality has been a challenge for residents as they feel they are not being assisted when in need.
Municipal spokesperson, Malesela Maubane, supplied a list of contact numbers for residents to use when reporting matters.
According to Maubane, matters would be dealt with quicker if they were reported to the correct person and department in the first place.
The contact details are as follows:
• Traffic department, (015) 290 2433.
• Cemetery, (015) 290 2266.
• Game reserve, (015) 290 2331.
• Halls and facility bookings, (015) 290 2305.
• Stadium bookings, (015) 290 2316.
• Waste management, (015) 290 2366.
• Building inspector, (015) 290 2565.
• Town planning, (015) 290 2076.
• The mayor’s personal assistant, (015) 290 2103.
• Pre-paid meters, (015) 290 2028.
• Water and electricity queries, (015) 290 2541/2.
• Municipal manager’s office, (015) 290 2102.
• Disaster management, (015) 290 2405.
• Roads and stormwater, (015) 290 2372.
• Sidewalk maintenance, (015) 290 2372.
• Community health services, (015) 290 2352.
• Cultural services, (015) 290 2203.
• The municipal switchboard, (015) 290 2000.
The switchboard number also has several prompts to easily guide residents to the correct department.
The different services’ numbers can also be found on the municipal website at www.polokwane.gov.za, and residents are encouraged to contact the municipality with all enquiries.
Residents are also urged to make sure they take down the time a matter is reported as well as the person the call was logged with, and get a reference number to make it easier for the municipality to follow up on issues not attended to.
