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SARS: New traveller declaration mandatory but no one turned away

SARS has clarified that while the new online traveller declaration is mandatory, no one will be denied entry if they haven't completed it.

An announcement from SARS earlier this month stated that travellers coming to and from South Africa are now required to complete an online traveller declaration.

Photo: Screenshot from SARS website.

This is part of the customs process meant to simplify border procedures while improving the monitoring of goods, cash and other items being brought into or taken out of the country.

What if you can’t complete it before arriving?

SARS has clarified that while the declaration is mandatory, no one will be denied entry or departure if it has not been completed.

Photo: Screenshot from SARS website.

If a traveller cannot submit the online declaration before arriving at a port of entry, SARS says you may be assisted by an officer or at a self-service terminal where available.

In such cases, you will need to complete the prescribed paper forms at the Customs processing area.

More SARS FAQ’s here.

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Tanaiya Lees

Tanaiya Lees is the Digital Coordinator for the Polokwane Review-Observer and the Letaba, Phalaborwa, Hoedspruit, Mopani, and Regional Herald. She holds a Diploma in Journalism, and a BA in Communications and Psychology. With an interest in storytelling and a strong commitment to accuracy, her goal is to produce high-quality content that truly connects with readers. She aims to amplify the voices of those who need it most, shine a light on important issues, and inspire meaningful conversations. Tanaiya firmly believes in the power of journalism to effect change and is dedicated to being a part of that change.

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