The growing number of potholes in the community is not only a pain but a major concern, especially for motorists who can incur severe costs and tyre damage.

Community members are urged to report the potholes to the Johannesburg Roads Agency by:

• Email: hotline@jra.org.za
• Calling: 0860 562 874
• Using the @MyJra X (Twitter) handle.

Accurate location (street name, intersection) and photos are highly recommended when reporting the pothole/s.

Read more: Craighall Residents Association keeps its suburb clean by fixing the potholes in the area

Active reporting is crucial to fix road defects, which can be further supported by reporting through the Pothole Patrol application, which can be downloaded on Play Store or the App Store.

Community members are urged to request for a reference number for tracking purposes and if the JRA does not respond within 30 days, report the reference number to your local ward councillor for escalation.

Claiming damages to your car

Members of the public can claim damages to their car caused by potholes in Johannesburg by accessing this link: https://jra.org.za/claim-for-vehicle-damage/, where you will be able to download a copy of a Claims Form.

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