City Power warns of surge in service cable thefts
A sharp increase in service cable thefts across Johannesburg is causing power outages to homes, and making it harder to restore the power.
City Power has issued a stark warning regarding a sharp increase in service cable thefts across Johannesburg, disrupting electricity supply for numerous households, leaving residents in the dark and straining the utility’s resources.
City Power spokesperson Isaac Mangena said the service cables are essential components that connect City Power’s infrastructure to individual homes and businesses. “They run either overhead or underground from electricity poles to property boundaries, serving as the vital link that delivers power directly into homes. The theft of these cables not only causes inconvenience but also poses safety risks and complicates restoration efforts.”
In recent days, City Power’s teams have responded to an uptick in calls reporting stolen or damaged service cables.
“The thefts have led to widespread power outages, with affected residents facing prolonged disconnections as the utility works tirelessly to replace stolen cables,” Mangena said. “However, the surge in thefts has placed significant pressure on resources, delaying the restoration process.”
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He added that the increase in service cable thefts is deeply concerning. “It hampers our ability to restore power swiftly and puts communities at risk.”
Mangena urged residents to remain vigilant and to report any suspicious activity around electricity infrastructure immediately. “Community policing forums, neighbourhood watch groups, and concerned citizens play a crucial role in combating this crime. Immediate reporting can help us act quickly to prevent further thefts.”
Mangena also highlighted that, according to their supply policy, the service cable from the pole to the customer’s property is the responsibility of the homeowner or business owner. “In case of theft or damage, the affected customer must bear the cost of repairs, or replacement, before power can be restored. The utility recommends using only accredited electricians for repairs to ensure safety and compliance with standards.”
Mangena concluded with a call for collective responsibility. “We all have a role to play in protecting our infrastructure. Vigilance and prompt reporting are key to preventing these thefts and ensuring reliable electricity supply for everyone.”
Residents are encouraged to report any suspicious activity around electricity infrastructure by contacting City Power’s Risk Control at 0800 002 587.
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