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Avoid becoming a victim of SIM swap fraud.
Create complicated passwords that are not easy to decipher and change them often.
SEDIBENG.- Adding a PIN or password to your SIM card to prevent unauthorized use is a crucial step in preventing sim swap fraud. By doing this, your SIM card won’t be used by someone else without your knowledge or permission. With your mobile service provider, you should also set up a SIM swap notification service. If you didn’t request the SIM swap, this service will let you know about it and give you the chance to respond right away.
General tips to keep your device safe:
• Banks will never ask you to confirm your confidential information over the phone.
• If you receive a phone call requesting confidential or personal information, do not respond and end the call.
• If you receive an OTP on your phone without having transacted yourself, it was likely prompted by a fraudster using your personal information. Do not provide the OTP telephonically to anybody. Contact your bank immediately to alert them to the possibility that your information may have been compromised.
• If you lose mobile connectivity under circumstances where you are usually connected, check whether you may have been the victim of a SIM swap.
• Add additional layers of protection, and password-protect your device. All devices can be locked with a password or even your thumbprint.
• Use multiple alerts for various accounts. Using two-factor authentication (2FA) for your online banking and other sensitive accounts is also crucial. Using two-factor authentication is like using two locks on your door — and is much more secure. Even if a hacker knows your username and password, they can’t log in to your account without the second credential or authentication factor.
• Don’t store EVERYTHING on your device. For example, don’t keep notes on your device with your banking information, passwords, etc.
• Update your software when it becomes available. Downloading the latest mobile security software and operating system can protect you against viruses, malware, and other technological threats.
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