URGENT NOTICE: Margate ratepayers invited to meet with Ugu over water billing
There will also be a mobile help desk available to tackle/record all billing queries.
Ugu District Municipality has previously announced that it is experiencing ‘teething problems’ with its new billing system, implemented by the municipality in January 2018.
YOU MAY BE INTERESTED IN: Ugu District Municipality promises to sort out water account issues
The municipality has announced it will hold a ratepayers’ engagement meeting at Margate Sands Conference Centre (next to the MBA offices) tomorrow, Wednesday, May 23 at 5pm at which issues pertaining to accounts billing and water supply challenges will be addressed.
There will also be a mobile help desk available to tackle/record all billing queries.
Account holders are required to bring relevant account details for efficient assistance.
Ugu spokesman France Zama said the municipality had also set up a Help Desk dedicated to addressing customer queries emanating from the new billing system and customers with inaccurate bills can call (039) 688 5830/36 or go to any Ugu Office with their water meter readings for the corrections to be implemented.
HAVE YOUR SAY
Like the South Coast Herald’s Facebook page, follow us on Twitter and Instagram
For news straight to your phone, add us on WhatsApp 082 421 6033
