Umalusi launches online platform to replace lost or damaged certificates
The Umalusi certificate replacement online option will be beneficial to candidates.
Umalusi has launched a new Online Application System for the replacement of certificates.
The system was officially launched last week and allows candidates to apply for replacement certificates from anywhere using a cellphone or personal computer.
The system has reduced the turnaround time and costs for replacing lost or damaged certificates and will benefit candidates as they will be able to collect a replacement certificate within two working days for R137 or pay R202 to have it sent to their chosen physical address within seven working days.
According to a statement released by the examination’s council applying for a replacement is very easy. All the candidates need to do is to visit the Umalusi website, click on replacement certificate link, register and account, create a request, select the qualification they want a certificate for and attach the required documentation.
The required documents include a signed affidavit from the police station stating that the certificate is lost or damaged, and a certified copy of the candidates ID.
They then need to choose the delivery method; it can be collection from the Umalusi Pretoria office or delivery to the desired address.
A certificate cannot be issued on the same day that the application is submitted. The processing time is one to six weeks under normal circumstances.
A request for a replacement certificate obtained before November 1992 can be made from any of the Departments of Education and the same procedure followed. However, it should be noted that this certificate will be printed by the relevant Assessment Body and not Umalusi. The processing time is one to three weeks under normal circumstances.
It should be noted that the previous certificate is cancelled when a replacement certificate is issued. Should it happen that a candidate finds a certificate that was lost/replaced, then the candidate should know that the certificate is invalid.
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