DEAR Editor,-
Two of my friends travelled to the South Coast to attend the Ugu Jazz Festival. Their tickets cost R560 and the ‘park and ride’ was an additional R150.
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The music was supposed to start at 10am, but actually started six and a half hours late. By then it was getting cold and my friends decided to return to their car to get their jackets.
However, no pass-outs were allowed, so after watching a grand total of 45 minutes of music, they had to leave because they were freezing.
Upon checking out of San Lameer the following day, they were informed that there was a non-refundable ‘admin fee’ of R400 – and their key deposit of R500 would only be refunded to them in two weeks!
What a terrible advert for the South Coast. An hour-long delay can be attributed to exigent circumstances, but a six-hour delay is inexcusable. My friends were royally ripped off in entertainment and accommodation and will not return.
M TOMSON
Port Edward
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