DEAR Editor,-
It may be of interest that during the recent heavy rains, a tree fell over and brought the telephone line down. The line is not broken, but is under tremendous strain and close the ground.
YOU MIGHT ALSO BE INTERESTED IN : OPINION: ‘Effective businesses do not operate in a dangerous playing field’
I have tried to report this via the ‘fault reporting’ telephone number 10210, which is the same number used for account enquiries, orders, Telkom cable damage and Telkom internet support.
‘Reporting of possible Telkom cable damages’ is via 0800 203 951, which appears to have the same response as 10210?
When these numbers are called, you are required to give your telephone and ID numbers.
You are then connected to an endless tape recording advising there are long delays, and proceeding to then offer all sorts of information that I don’t want! After 15 minutes of this (twice), I gave up.
The downed telephone line is in Lawrence Avenue, Southport and it will, I am sure, eventually break!
D OWEN
Southport
HAVE YOUR SAY
Like our Facebook page, follow us on Twitter and Instagram
For news straight to your phone, add us on BBM 58F3D7A7 or WhatsApp 082 421 6033
