Dear Editor,
I agree with everyone complaining about the Telkom service (non-service!)
For the past six weeks, I have been calling 10210 and never get anything from them, except the same status update of ‘No technician assigned yet’.
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I have a very scratchy line and can call out, but cannot understand a word whatsoever when I receive an incoming call. This means I need to call back from my cellphone – which costs money!
Telkom deducts my weekly line fees, but it is not working! They make all sorts of promises to call back, to sort the problem out, but it’s just lies.
The South Coast does not have a Telkom office here anymore and the closest one is in Amanzimtoti – 120km away. I am furious!
MANFRED SCHMIDTKE
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