DEAR Editor,-
I’m very upset. I have been without my telephone service since November 2017 and have been calling the Telkom Help Desk every day, but nothing has been done yet. All I get every day is another story.
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Now there is a pole and cable problem, but Telkom cannot get a contractor to fix the problem because they have no money available to pay the contractor.
I cannot speak to any ‘powers that be’ at Telkom to escalate my problem, because the operators just refuse to provide me with a phone number. It is very frustrating.
MANFRED SCHMIDTKE
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