LettersOpinion

OPINION: ‘Kudos for great customer service’

With absolutely no problems, I was reimbursed and was able to exchange the two products.

DEAR Editor,-

At a recent visit to Clicks at Southcoast Mall I had a problem with an expensive cosmetic product bought on a three for the price of two special.

Since the normal price of the product is expensive for me, I decided to take advantage of the saving.

ALSO READ : OPINION: ‘Kudos for quick response’

Unfortunately two of the products didn’t agree with me and after opening one, I noticed the batch numbers on both were the same, so I took them back to Clicks.

With absolutely no problems, I was reimbursed and was able to exchange the two products.

What incredibly outstanding customer service from Clicks. Huge accolades to them.

DENISE WILLIAMS

Margate Retirement Village

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