DEAR Editor,-
At a recent visit to Clicks at Southcoast Mall I had a problem with an expensive cosmetic product bought on a three for the price of two special.
Since the normal price of the product is expensive for me, I decided to take advantage of the saving.
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Unfortunately two of the products didn’t agree with me and after opening one, I noticed the batch numbers on both were the same, so I took them back to Clicks.
With absolutely no problems, I was reimbursed and was able to exchange the two products.
What incredibly outstanding customer service from Clicks. Huge accolades to them.
DENISE WILLIAMS
Margate Retirement Village
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