CITY of Johannesburg MMC for Finance Dr Rabelani Dagada announced his plans for the next five years which included better service delivery.
Dagada addressed at least 300 of the city’s staff on Thursday, September 29, in Braamfontein, where he told the staff that they are the most important resource to achieving his plans.
“The City’s employees at all levels should play significant roles to achieve the new plans and objectives we have set for the next five years. In fact, we will not be able to achieve any of these objectives if you are not fully involved. Human capital is the most important resource that the City has,” Dagada told the staff.
Dagada said he wants all his department’s employees to join him in rolling up their sleeves, in working to achieve some of his major plans and objectives which include:
- the increase of revenue collection
- to improve revenue management and billing processes
- improving transparency in the procurement process
- to increase the participation of SMMEs on the City’s tenders
- the introduction and implementation of a debt ceiling
- to improve governance and work towards the attainment of clean audits
- to pay suppliers within 30 days of invoicing
- to increase awareness of the City’s Extended Social Package Policy
- to profile the City as being ready and open for business
- to reduce operational expenditures through austerity measures
The MMC said his plans complement the Executive Mayor Herman Mashaba’s 10-point plan that commits the City to run a responsive and pro-poor government.
“At the heart of everything we do, is to ensure that we are responsive and that we move with urgency to the needs of the residents of Johannesburg. For this to happen, we need each and every one of you. We need your innovative ways and views about how we can make a visible impact in this great City,” he said.
The City has a budget of more than R50 billion and spends aggressively on infrastructure projects.
The MMC has been on the internal roadshow, meeting and speaking with the staff who he says are critical in the delivery of service. About two weeks ago the MMC paid a surprise visit to the City’s call centre, where he reminded the staff that they “are the first point of contact our customers have with the City of Joburg, as a result you must serve our customers with pride and professionalism”. The MMC also personally answered some of the calls from customers, listening to their queries and suggestions.
From the City of Johannesburg’s Finance Department
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