Technical issues plague Johannesburg City Power’s website

City Power (CP) has announced that its system is temporarily offline, affecting customers’ ability to access the load-shedding schedule and purchase electricity units.

CP spokesperson Isaac Mangena apologized to customers for the inconvenience caused and noted that they are working to resolve the issue as quickly as possible.

“In the meantime, we encourage customers to access the load-shedding schedule on our social media platforms or through our Service Delivery Centres’ WhatsApp channels.”

ALSO READ: Eskom’s generation issues lead to Stage 3 load shedding

The load-shedding schedule is available on City Power’s X (Twitter) @CityPowerJhb and Facebook: City Power Johannesburg – Official_Page.

“We understand the importance of keeping our customers informed and will do our best to restore our systems as soon as possible,” Mangena added.

ALSO READ: Eskom issues load-shedding warning as breakdowns deplete reserves

Customers can access the load-shedding schedule on the following WhatsApp channels:

Midrand: https://whatsapp.com/channel/0029VaPs6fPISTkMb1luXt2b

Roodepoort: https://whatsapp.com/channel/0029VaQhJskKgsNmmmCkb81V

Lenasia:  https://whatsapp.com/channel/0029VaQPlGsH5JLsYIlGFB2B

Reuven: https://whatsapp.com/channel/0029VaPd9oFDTkK1CIKTAD1d

ALSO READ: Three sentenced for tampering with Eskom infrastructure in Braamfischer

Hursthill: https://whatsapp.com/channel/0029VaQ4cOKJZg46BROZ9s0S

Alexandra:  https://whatsapp.com/channel/0029VaQbWFcLikg1FUucT742

Randburg: https://whatsapp.com/channel/0029VaLOQIpJZg476G1mpH1J

Inner City: https://whatsapp.com/channel/0029VaQG8WxInlqJSHHQYo1q

CP will provide updates on the status of its systems and appreciates customers’ patience and understanding during this time.