‘Zero buyers’ urged to buy electricity tokens before deadline

Zero electricity buyers and those with bypassed meters are being urged to purchase electricity at legal vendors ahead of tomorrow’s deadline (Sunday) for recoding of prepaid meters.

This comes amid panic among hundreds of Eskom customers who are yet to update their meters.

ALSO READ: How to update your prepaid electricity meter ahead of Sunday’s deadline

The power utility said it has made a technological breakthrough and has pre-created Key Change Tokens (KCT) on its online vending system.

“Zero buyers in this situation need to go to their legal vending sites with their meter numbers to buy electricity.

“They will be issued their Key Change Tokens (KCT) by the vending agents to make their meters KRN2 compliant,” Eskom said.

“This action of purchasing credit tokens must be completed before Sunday, 24 November, to trigger the activation of the meter to the KRN2 mode.

“Once the meter has been activated by the purchase of electricity, the customer can then visit any of the Eskom sites to complete the conversion process.

“The final step can be completed after 24 November.”

The power utility has however announced on Saturday that vast majority of buying customers have completed the change from Key Revision Number 1 (KRN1) to KRN2 but urged those with no meters, damaged or bypassed meters to visit their offices on Monday for assistance.

How to check and recode your meter

To verify if your meter is ready:
* Enter 1844 6744 0738 4377 2416 on your meter keypad.
* If it shows 1 or 1.2, your meter still needs to be recoded.
* If it shows 2 or 2.2, your meter is already updated and requires no further action.

To complete the recoding:

* Enter the first 20 digits of your recode token.
* Enter the second 20 digits of your recode token.
* Finally, enter the 20-digit token from your latest electricity purchase to recharge your meter

Don’t have the ZO app? Download it to your Android or Apple device here:

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