A SIMPLE act of care can make a world of difference in the early days of motherhood, and this was evident during Baby Line’s recent outreach at Victoria Mxenge Hospital in Durban.

The national counselling and support service visited the new moms on Tuesday, March 24, where volunteers spent time in the maternity ward offering encouragement, connection and practical support to new mothers.

Baby Line, which operates as an online and telephone counselling service for vulnerable women in crisis, has made hospital visits a key part of its outreach. During these visits, volunteers distribute care bags filled with essential items such as baby clothing, toiletries and hygiene products.

While modest, these items provide much-needed relief for mothers navigating the often overwhelming first weeks after giving birth, particularly those facing financial or social challenges.

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Beyond the Baby Line material support, the visits focus on human connection. Volunteers engage with mothers, celebrate the arrival of newborns and create a supportive space for conversation and reassurance.

According to Baby Line’s national co-ordinator, Tatum Teunissen, the impact of these visits goes far beyond the items handed out. “Meeting the moms and hearing their stories is incredibly powerful. Many of these women are in very difficult circumstances, yet the love they have for their babies is huge,” said Teunissen.

Baby Line offers counselling and support services

“Sometimes something as simple as a pack of wet wipes or a baby outfit can bring real relief and encouragement in those first overwhelming days. Our hope is that every mother we meet leaves knowing that someone cares and that she is not alone.”

Baby Line conducts similar visits at hospitals across the country each month as part of its mission to reach mothers in need. As the programme grows, the organisation hopes to expand its footprint and support more women and newborns nationwide.

For more information or to get involved, visit www.babyline.org.za or contact Tatum Teunissen at tatum@peaceagency.org.za or 060 529 7791. Those in need of support can call the Baby Line National Hotline on 082 069 9067.

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