FOLLOWING social media outcry regarding the closure of the Hilton Hotel Durban last week, Berea Mail visited the hotel.

At the entrance, a notice that was put up on Wednesday reads, “Dear Valued guests. Thank you for contacting us. We would like to inform you that our hotel is temporarily closed due to ongoing renovation works. We are working hard to enhance our facilities and improve your experience with us. We sincerely apologise for any inconvenience this may cause, and appreciate your understanding. If you need assistance or would like information about future availability, please feel free to reach out.” It was signed by Hotel Management.

According to sources, the hotel renovations are expected to be completed by the end of  this month, and will reopen in March.
On social media, guests reported that they had received communication indicating that their future bookings would not be honoured by the hotel.

The five-star hotel reopened under the Hilton brand in 2024 after being shut for more than three years due to the Covid-19 pandemic.
It is reported that the UAE’s Bin Otaiba Hotel Group acquired Hilton Durban in 2018, under the Royal Majestic Hotels group.

Also read: Don’t miss breakfast!

In November 2025, Travel News reported, “According to Tana Alma Lancaster, Royal Majestic Head of Marketing and Owner of BrndHaus, plans are now underway to rebrand the Hilton and Park Inn under the Royal Majestic brand as part of the group’s expansion plans.

Enquiries to both Royal Majestic Hotel and Bin Otaiba Hotel Group were sent, and a response has not been furnished yet. The article will be updated upon response.

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