Members of the community who qualify as indigent households are encouraged to register on the City of Ekurhuleni’s indigent database to avoid accumulating debt on their municipal accounts.
MMC for water, sanitation and energy Tiisetso Nketle addressed members of the community through a syndicated radio on March 30 regarding water provision matters.
The radio broadcast marked the end of Water Month, which was commemorated in March under the theme ‘Valuing Water’.
The registration of indigent households is administered by the Finance Department at customer care centres, and the verification for households is done through the ward structures, including the ward councillor and the ward committees.
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The following documents are needed when applying to be on the indigent household database:
• Latest municipal services account
• Birth certificates of all dependents
• Proof of any income or unemployment
• Pension receipts or statements
• ID of the municipal account holder
• IDs of all members in the household
• Signed affidavit from your local police station stating your unemployment status
The verification process
“It is important to note that application does not mean automatic registration,” said Nketle.
“There is a strict verification process, which also entails a home visit. Applicants must supply and submit correct information and documentation during the application and verification process.
“Only once the indigent coordinators from the City declare that the household qualifies as an indigent will the application be approved.”
Nketle emphasised the need for communities to join hands with the municipality so that saving water becomes a lifestyle.
“Water Month may have come to an end but saving water continues. Water is the key to our health and general livelihood for our homes and businesses,” she added.
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