‘City must sustain rapid service delivery’
In his address to council on Thursday morning, last week, Ekurhuleni mayor Mzwandile Masina outlined the City’s administrative trajectory for the 2018/19 financial year.
In line with the commitments made during the State of the City Address this year, Masina emphasised the need to sustain rapid service delivery.
“We intend on maintaining the moment of rapid, efficient and quality service delivery for all of our residents,” he said.
He further hailed the City’s recently launched service delivery App called My Ekurhuleni as another milestone towards building a digital city with a viable information and communications technology machinery that works for all residents.
The App is intended to integrate customer relations and eliminate turn around constraints for the citizens of the City.
“This App will promote active citizenship by bringing the municipality and its service desks within the fingertips of residents,” the mayor said.
“Our residents will now enjoy the unique advantage of reporting service delivery issues such as water, electricity, sanitation and potholes with a simple click of a button.
“Ekurhuleni is now a pathfinder in the area of technological innovation for improved service delivery.”
Furthermore, the mayor spoke about the National Treasury’s Benchmark Report on metros across the country, which was recently released.
The record positively indicates that the City of Ekurhuleni enjoys a status of stable financial health, sound service delivery, stable institutional stability and stable governance.
Also read: Metro launches new app
This, according to Masina, asserts the City’s position as a stable institution.
“We re-articulate our commitment and outline concrete plans to enhance institutional stability, prudent financial management, capital allocations for service delivery programmes and economic infrastructure” he said.
In his address, Masina lauded President Cyril Ramaphosa for his concerted efforts to turn around the ailing state of the economy largely affecting the poor majority.
“The engagements with capital-rich countries by the President of the Republic on the eve of the Brics Summit, which have so far yielded investment commitments of above R425-billion, constitute a story of hope,” he said.
“Therefore, this Brics Summit underway in our country is an important platform for many South African stakeholders to build networks and share valuable global knowledge with our counterparts from those economies.”
Masina encouraged the business community of the City to showcase opportunities in Ekurhuleni and broaden their commercial scope.
The mayor affirmed the City’s commitment towards the proposed amendment of Section 25 of the Constitution, encouraging citizens of the City to participate in the public hearings currently underway in Gauteng.
“As the executive leadership of Ekurhuleni, we support this amendment and are looking forward to make a submission before the parliamentary committee,” he added.
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