Our readers have voted and we have unearthed the community’s favourite businesses who, according to our readers, provide exceptional customer service and products.

Yes, the votes have been counted and the winners are in. 2021 marks the first time Caxton Local Media’s Durban branch ran the popular initiative in an effort to uncover who our readers believe are the best. The Covid-19 pandemic has certainly shifted the dynamics at several businesses and placed crippling challenges on others.

This award strives to recognise businesses who continue to weather the storm to provide their customers with the best service and products available and acknowledge them for their dedication, relentless and determination.