From frustration to action: CPF patroller reflects on community safety role

For patrol commander Nathan Brown of Norkem Park Sector 1, joining the CPF was not a decision taken lightly; it was a response to growing frustration over crime in his area.

“I got tired of sitting around the braai complaining about crime and waiting for someone else to fix it,” he said.

“I realised that if I wanted my neighbourhood to be safe for my family, I had to be part of the solution. The CPF gave me a structured, legal way to actively protect my community rather than just being a bystander.”

Brown has been involved with the CPF for nearly two years and says what keeps him going is seeing a noticeable drop in opportunistic crime within his sector.

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Beyond that, he says, it is the camaraderie.

“You build an incredible bond with the other patrollers, people from all walks of life who are willing to sacrifice their sleep to look out for their neighbours.”

A typical patrol shift begins with a briefing, either at the local SAPS station or via two-way radio, where the team receives updates on crime trends and lookout notices.

From there, Brown and his partner patrol in his personal vehicle, clearly marked with CPF decals and lights.

They move slowly through designated areas, checking hotspots, open spaces and ensuring properties are secure.

“A lot of the shift is about maintaining high visibility to deter criminals. We report any suspicious activity to our shared WhatsApp groups or radio control room, which includes SAPS and local armed response companies,” he said.

Despite challenges such as fuel costs covered out of their own pockets and poor street lighting in some areas, Brown says the role brings deep satisfaction.

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“It’s the peace of mind knowing I’m actively contributing. There is a great sense of satisfaction when a shift is completely quiet, it means we did our job.”

He also values the community connection the role brings.

“You get to know your neighbourhood and the people in it far better than you ever would just driving from home to work,” he said.

Brown recalled a memorable incident while on duty.

“If I arrive first on scene, it’s just one message on our patroller group or Share-it Live, and within minutes you have backup from all over the area.

“Whether it’s a medical emergency, an accident or something more serious, first responders and security teams come together as one unit.”

He said the experience has changed his outlook on community safety.

“It’s made me realise how vulnerable we are if we don’t stand together, but also how resilient and generous people can be. You see neighbours checking in on each other and sharing resources. It shifts your mindset from ‘my house’ to ‘my community’.”

Brown emphasised that CPF members are not vigilantes, but disciplined volunteers operating within the law.

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“Level-headedness is the most important quality. You cannot be a hothead. We are the eyes and ears of SAPS, not action heroes. A good patroller knows how to de-escalate a situation and when to step back and wait for SAPS or armed response,” he said.

He added that the role requires discipline, sacrifice and family support.

“Between work, home responsibilities and CPF duties, there is always that one call that makes you drop everything to assist. That is why I respect first responders and SAPS, they do this daily.”

Balancing patrol duties with family life can be demanding, but Brown says his loved ones remain supportive.

“They worry, especially at night, but they understand why I do it. Sometimes it’s the small things, like a thermos of coffee waiting before a cold winter shift.”

Brown described CPF structures as a “force multiplier” for SAPS.

“The police simply don’t have the manpower to be everywhere. We help reduce the space criminals operate in and act as a bridge between SAPS and the community,” he said.

He also reminded residents that CPF members are unpaid volunteers.

“We are not a private security company, and we are not the police. We use our own vehicles, fuel and time because we care about our community.”

Brown encouraged residents to get involved in any capacity.

“You don’t have to patrol at night. Even a few hours a month makes a difference. If you can’t give time, consider a small donation for radios, reflective jackets or trauma kits. At the very least, make sure your house number is visible, and your property is well-lit.”

“Don’t hesitate, just join. Start small. You’ll learn about your area, meet great people and sleep better knowing you are part of the solution.”

The CPF has also launched fundraising initiatives and operates as a registered non-profit organisation, allowing tax-deductible donations under Section 18A.

Brown said they also distribute ICE wristbands containing vital medical information to assist in emergencies.

“If something happens and you’re alone, responders can access your medical details immediately. It can be lifesaving,” he said.

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Looking ahead, Brown hopes for safer communities without excessive security barriers.

“A place where children can ride their bikes safely, neighbours know each other, and communities are united so criminals know it’s a no-go zone.”

He ended with a message of gratitude.

“To all first responders, SAPS, security teams and CPF members — you are doing an incredible job. Keep it up.”