The South African Social Security Agency (SASSA) has assured beneficiaries that no social grant payments have been suspended as the agency undertakes its annual review process to verify eligibility.

The reviews, which are a legal requirement under the Social Assistance Act, help ensure that grants are paid only to those who qualify, preventing fraud and protecting public funds.

Beneficiaries are notified if their grants are due for review, and SASSA encourages cooperation to avoid disruptions.

“All approved grants remain valid, and payments continue to be processed,” SASSA confirmed in a statement.

Why reviews are happening

Reviews help identify changes in beneficiaries’ financial, medical, or legal status, confirm life status to prevent payouts to deceased individuals, and detect cases where individuals receive grants while earning income elsewhere.

This aligns with National Treasury’s directive to improve oversight, protect funds, and ensure fiscal accountability.

To improve the process, SASSA has introduced a fourth payment date for those under review, allowing them to receive payment after completing their review without impacting the broader payment cycle.

Also read: Comply with grant reviews or risk suspension – SASSA

What beneficiaries should know

✅ No action needed if you receive your grant as usual.
✅ Notify SASSA if your financial or personal circumstances change.
✅ Respond promptly if you receive a review notice to avoid disruptions.

Beneficiaries who fail to comply may face suspension or lapsing of grants and may be required to repay funds if found ineligible.

Addressing challenges

SASSA acknowledges that some beneficiaries face difficulties accessing local offices and has committed to increasing operating hours, adding staff, and exploring online self-service options to reduce queues and improve access.

To date, over 140,000 SMS notifications have been sent to beneficiaries selected for review. Beneficiaries are reminded to update their contact details with SASSA to ensure they receive notifications.

Strengthening fraud prevention

SASSA enforces a zero-tolerance policy on fraud and is implementing biometric identification systems and partnerships with credit bureaus to verify income and identity.

“SASSA remains committed to transparency and protecting the dignity of every beneficiary while ensuring the sustainability of the social grants system,” the agency stated.

Need help?

Beneficiaries who have not received payment or are uncertain about their status should contact SASSA toll-free on 0800 60 10 11 or visit www.sassa.gov.za