On 3 September, at approximately 1pm, I went to the Krugersdorp Licencing Department for a licence renewal.
The woman who handed me the required ALV form to complete had absolutely no personality, nor any expression on her face – almost the same as a robot.
We had to stand in a queue while two of the three consultants were absent. The queue became longer and longer and no effort was made by any employee or manager to speed up the process. I was thinking of those people whose time was limited, and the wasted time standing there to be helped.
At one stage an elderly man was assisted and when he wanted to pay with his card, all sorts of problems occurred. He even went to his vehicle to get another card while the people in the queue were waiting ‘patiently’. Needless to say, after about half an hour he left.
Another concerning fact is that traffic matters are reported but deliver no response. In May I sent an email reporting the missing/ stolen stop signs in the Krugersdorp area. Even the road markings on tar surfaces are faded, which contribute to the [lack of] safety at intersections where stop signs are missing.
I also requested the installation of a yield sign for motorists to turn left from Hoffnaar Street into Robert Broom Drive as the traffic light remains red for a very long time for motorists wanting to turn into Robert Broom.
