Cansa’s new WhatsApp channel delivers credible cancer info

The Cancer Association of South Africa (Cansa) has officially launched its WhatsApp channel, marking a new chapter in how the 94-year-old organisation connects with the broader public, cancer patients, survivors, caregivers, volunteers and donors.

Germiston City News reports that the channel offers a convenient, quick and informative way to stay updated with Cansa’s work.

“There’s nothing old-fashioned about Cansa when it comes to communication,” says spokesperson Lucy Balona.

“With most South Africans using WhatsApp daily, this channel is an easy and familiar way for people to access vital cancer-related information, updates and support.”

Launched internally in March to employees and volunteers, the WhatsApp channel is now open to the public and steadily gaining traction.

It’s designed as a trusted space for anyone affected by cancer to stay informed, feel supported and get involved.

“We’ve created a space where everyone, from the general public, survivors and their loved ones to medical professionals and advocates, can easily access updates and information,” says Balona.

“The channel helps us raise awareness of our services, upcoming events and health campaigns, while also celebrating stories of hope.

“To combat the current flood of misinformation, the Cansa WhatsApp channel shares only credible, researched content, and when channel messages are forwarded, they will carry the Cansa name, so recipients can trust that the information comes directly from us.”

The channel features:

• Expert insights with video and voice notes
• Real-time updates on Cansa events and services
• Patient support and donor thank you messages
• Volunteer co-ordination and calls to action
• Short reports and information bursts on key topics.

Why join?

Cansa provides a wide range of services, from health awareness and lowering of cancer risk information to early detection through cancer screening and stoma support to home-based care, medical equipment hire and psycho-social support.

The organisation also runs seven Cansa care homes and Cansa-TLC accommodation for families during treatment, along with a free tele-counselling service in nine languages and a national toll-free help desk.

“With this WhatsApp channel, we’re bringing our support, knowledge and care right into your hands – literally. We aim for all to stay informed or supported,” says Balona.

Subscribers’ privacy is respected, with phone numbers hidden and no direct replies possible.

Readers can react to posts and share them widely.

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