Fraudsters targeting holidaymakers are becoming increasingly effective at leveraging online platforms for their scams.

This according to the acting chairperson of the Umhlali Policing Forum, Josha Daniel, who says reports of scam-related incidents at Umhlali Saps are on the rise, averaging two per week.

“We are seeing everything from fake pet sales to fraudulent Airbnb-style listings and investment cons,” said Daniel.

“Scammers are using social media and fake websites to trick people into making payments for services that don’t exist.”

One recent case in Tinley Manor saw a Hilton family of 13 scammed out of more than R15 000.

According to Michelle Wilkstrom, who made the booking, everything seemed to be above board as she found the accommodation through what she believed to be a reputable platform. After making payment and receiving booking confirmation, her family got ready for the weekend away and made the trip.

“When we arrived at the accommodation on June 14 to book in, there was no caretaker as promised to open,” said Wilkstrom.

The caretaker of a neighbouring property eventually responded to their calls and asked what was happening.

“We advised we were there to book in for the long weekend. He told us there was someone that had been staying there for two weeks already.”

After getting in touch with the legitimate property owner, they said there was no record of the booking. The property owner claimed that their email and banking details had been hacked and that Wilkstrom had dealt with a scammer.

Wilkstrom opened a case of fraud at Hilton Saps and investigation is ongoing.

Daniel urged property owners and letting platforms to strengthen verification processes and advised consumers to be cautious when booking online.

“The property sector, particularly in short-term letting, needs to be vigilant,” he said.

“Owners should regularly audit their digital profiles and ensure booking communications happen through secure, traceable platforms. As consumers, if something looks too good to be true, it probably is.”

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