Sparkies with will and a smile
We all know that government or municipal departments are always providing poor service to the community. Service with no smile and or bad attitude from their employees. This time I found what I was not expecting from KwaDukuza electricity department when I had a continuous fault on my meter box at my home at Shayamoya. …
We all know that government or municipal departments are always providing poor service to the community. Service with no smile and or bad attitude from their employees.
This time I found what I was not expecting from KwaDukuza electricity department when I had a continuous fault on my meter box at my home at Shayamoya. I had this problem for more than a week and I had no power at all. I really had permanent load shedding in my house.
When I called their call centre last Sunday, I found their staff friendly compared to other departments. Right away, the electricians came to my house to see to the problem. Pity the meter box went back to normal functioning as soon as they arrived! Then they told me to call again when the problem happened again. This happened three times on different days but they couldn’t find the problem. Then at last, I called them the fourth time and fortunately they found the problem and fixed it.
What I’m trying to indicate here is that all this time they did not lose their tempers at coming to my house from Stanger, only to find that the problem disappears. Really their service to me was a WOW!
EVERTON MFITSHI
Shayamoya
Stay in the loop with The North Coast Courier on Facebook, X, Instagram & YouTube for the latest news.
Mobile users can join our WhatsApp Broadcast Service here, or if you’re on desktop, scan the QR code below.

