Outrageous charge for device

I just bought a new access remote from the Zimbali office because mine was broken. I’m sorry but the price was shocking – R595 is not a fair price for a piece of Chinese-made plastic with a tiny electronic chip.

This kind of money is what some workers in this country earn all week. I am working hard and it has taken me lots of sacrifice to be in the position where I’m now. We live in South Africa and we earn money in rands not in dollars, pounds or euros. Whoever represents the residents in Zimbali need to investigate this matter.

Please excuse me for my hard but true opinion. I hope the responsible person will consider what I have objected to and take appropriate action.

ALEKSANDRA REMPLAKOWSKI

Zimbali

ZEMA management replies:

We are able to comfortably justify the cost charged for the remote control access device. The member concerned is very welcome to contact ZEMA management directly to address the concern and we will gladly explain how the cost is made up.