Omesh Maharaj of Stanger writes: I travel to work every day through the Tongaat toll plaza and not a single day goes by without coming across drivers who go into the Etag lane without an Etag.
During peak times this causes heavy congestion and it beats the purpose for those like me who have Etags.
The current signage isn’t good enough as some drivers don’t take notice of it.
I suggest that Sanral installs bright, illuminated signage above the entrance of the Etag lanes similar to the ones at Marianhill toll plaza.
I once encountered a driver who couldn’t reverse out of the lane and it’s frustrating because I then have to use one of the other lanes.
I hope that my letter gets some consideration from Sanral.
SANRAL Eastern Region Project Manager: Design & Construction, Ayandamabhaca Chagwe, replies:
Thank you for raising attention to this problem.
The toll operator is aware of the inadequate signage at the toll plaza which is causing confusion.
Conspicuous signage is in the process of being installed. An illuminated yellow strip on the e-tag lane at the very top of the canopy will be installed – similar to other toll plazas.
We are also in the process of enabling all other booths to be e-tag lanes.
I may add that trucks are not meant to use the Shesha lane on the far right at toll plazas.
However, they end up utilising this lane and damaging the height restriction sign which also has an e-tag sign.
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