Letter: Check your till slip

Everton Mfitshi of Shakaskraal writes:

I would like to warn shoppers about a secret scam that is happening in some of our supermarkets.

In some cases, cashiers do fall short when they cash-up at the end of that day.

This shortfall is sometimes caused by a technical error on the till machines or else by a human error by the cashier. When a cashier has fallen short, management charges a cashier in his/her pocket. If this happens regularly, a cashier is likely to lose his/her job.

So, some cashiers at some certain supermarkets came with this idea of overcharging customers in a manner that a customer won’t see to cover those costs.

How do they do this?

They understand that customers don’t check their slips regularly after shopping especially when a customer has a trolley full of goods.

So, they tend to add like R3, R5 or R9 extra item secretly so that at the end of the day when the shortfall happens, he/she covers those costs. For example, you take an item from the shelf priced R6,99, then it says a higher different price when a cashier scans it.

For instance, I was grocery shopping at our local supermarket here at Shakaskraal and I was charged like twice the price of the item. When I checked the slip, there was a lettuce priced at R8,95 but I had been charged R17,95. I had to go the manager and claim that extra R8,95.

Before you leave the shop, check your slip thoroughly. Check each and every item that you have been charged correctly. Even if you have been overcharged by R5 or so, go and complain and claim that money. Cashiers do this purposely and act like it was a mistake when caught.

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