Broken street lights in Durban North to shine this Christmas

BROKEN street lights on Collard Road in Durban North, are expected to be fixed in time for Christmas. This according to Ward 36 councillor, Shontel de Boer who said there had been frequent electricity outages on the road during November.

“The power outages have been attended to, but there is still the regular complaint of the street lights not working- we still have that problem. The lighting department has assured me that by Christmas, all the street lights will be working. They have done a drive through at night to identify all the defective street lights, so they have a list,” she said.

EThekwini Municipality’s spokesperson Msawakhe Mayisela confirmed that there was loss of electricity supply on 8 November in the area.

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“It was due to a cable fault and power was restored the following day. Our records do not reflect a frequent occurrence of loss of supply in the area. Customers are always encouraged to report outages, more so if they are frequent,” he said.

Mayisela also urged residents to report streetlights that are off.

“Customers are once again encouraged to report the matter in order to have a reference number so that a faults man can be dispatched to restore supply. We continue to advise residents to report faulty street lights to the Electricity Service Unit, by calling the Contact Centre on 0801 313 111. Residents are to ensure that they provide the operator with as much information as possible, ensuring that the faulted street light/s can be easily located,” he said.

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When reporting a fault, residents are required to include the street name or closest address to the street light pole, the street light pole number and a description of the fault.

“Residents should obtain a fault reference number from the operator when they finish logging a fault. This can be used to track the status of the query and all related remedial activities,” said Mayisela.

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