Region B’s critical service providers on hand to meet community
City entities and organisations availed themselves by assisting residents with queries or problems on a drive to be more accessible.
Various city departments and entities were at the Danie Van Zyl Hall to engage with residents.
Below are some of the entities participating in the open day and their contact details to keep handy.
NB *People in photos are not spokespersons or people to contact for support – photos are to show the different kiosks on the day.
City Power
Responsibilities include buying electricity from power producers and supplying it to the public, and installing and maintaining the electrical infrastructure.
X: @CityPowerJHB
Report outages, faults & compliments to: https://citypower.mobi
Phone: 011 490 7484 / 0860 562 874
Department of Economic Development
- Business regulation and compliance
- Informal trading sector
- Support alignment of city plans and policies
- Support and promote SMMEs
Phone: 011 358 3512 / 3015 / 011 355 8000
Email: gdedenquiries@gauteng.gov.za
Facebook: GautengDED
Website: www.health.gov.za/environmental-health-information/
Department of Environmental Health
- Disposal of the deceased
- Waste management
- Vector control
- Food control
- General and medical waste
- Surveillance of communicable diseases.
Phone: 086 111 2468 / 011 355 3000
Website: www.health.gov.za/environmental-health-information
Department of Health
For a full list of services offered visit:
www.gauteng.gov.za/Departments and click on the ‘health’ block
X: @GautengHealth
Head office: 45 Commissioner Street, JHB
Facebook: Gauteng Health Department
Department of Sports, Arts, Culture and Recreation
- Sport
- Cultural events
- Libraries and archives
- Arts
- Promotion of nationally important days
Phone: 011 355 2500
Email: sacr.communications@gauteng.gov.za / support@gauteng.gov.za
Facebook: GautengSACR
Rodwell De Vos, Verrelli Triegaardt and Negrita Faulmann.
Department of Transport
- Johannesburg Roads Agency
Traffic regulation and infrastructure, road maintenance and creation and storm water management
Phone: 011 298 5000 / 0860 562 874
Email: hotline@jra.org.za
Website: www.jra.org.za
- Metro bus
Phone: 0800 004 826
Email: customer.serv@mbus.joburg.org.za
Website: https://mbus.joburg.org.za/
- Rea Vaya bus
Website: www.reavaya.org.za
Phone: 0860 562 874
Email: reavaya@joburg.org.zaDepartment of Transport: Nonhlanhla Nxumalo, Viola Mguda and Marumo Modaolu.
Emergency Services
- 10111 – Nationwide Emergency Response
- JMPD Emergencies 011 375 5911
- Fire 011 472 1599
- Ambulance 011 472 1599
Group Finance Department
- Billing queries
- Property valuations and rates
- Pensioner rebates
- e-Joburg online portal
- Accounts and more
Phone: 0860 056 2874
Website: www.joburg.org.za
Facebook: Joburg Finance
X: @JoburgFinance
Address: 66 Jorissen Street, Braamfontein
– Billing queries
– Property valuations and rates
– Pensioner rebates
– e-Joburg online portal
– Accounts and more.
Group Forensic Investigations
- Fraud
- Corruption
- Property hijacking and compliance
- Maladministration
- Whistleblowers
Phone: 0800 002 587
Email: whistle@joburg.org.za
X: @coj_gfis
Address: 48 Ameshoff Street, Braamfontein
Johannesburg Ombudsman
Investigate complaints of maladministration within city departments and entities.
Phone: 010 288 2800 / 081 365 0225
Email: complaints@joburgombudsman.org.za
Website: www.joburgombudsman.org.za
X: @jhbombudsman
Address: 26 Perth Street, Westbury OR
137 Daisy Street, Sandton
Johannesburg City Parks and Zoo
Caretaker for:
- Over 2 000 parks
- 35 cemeteries
- Johannesburg Zoo
- Botanical gardens
- Ecological services
Phone: 086 056 2874
Email: joburgconnect@joburg.org.za / mseale@jhbcityparks.com
Johannesburg Water
JW provides water and sanitation services to the city. 1.6b litres of drinkable water is distributed per day which is received from Rand Water.
Address: 65 Ntemi Piliso Street, Newtown
Website: www.johannesburgwater.co.za
Phone: 011 688 1400
Email: customerserviceemails@jwater.co.za
- Log a call / query: 011 375 5555
- Log via SMS: 045 201
Johannesburg Metropolitan Police Department
Law enforcement agency responsible for traffic policing, by-law enforcement and crime prevention
195 Main Road, Martindale
Phone: 011 758 9100
X: @JoburgMPD
Website: https://joburg.org.za/
Anti-corruption hotline: 0800 203 712
Traffic management hotline: 0808 872 3342
Phone: 011 375 5911
General database of services https://www.gauteng.gov.za/Departments
