Here’s how to report poor police service
Residents with grievances may not be aware of the channels available to report bad service
It’s quite possible that you have heard more than one story relating to poor service delivery at police stations.
During the past two weeks, the Estcourt News has published articles from two residents who were robbed in the CBD. In both instances, they said they did not report the crime to the police because they felt that nothing would be done.
READ: Opportunistic thieves prey on unsuspecting elderly couple
Residents also often complain about how long it takes for police officers to arrive at a scene, as well as the service they receive at police stations.
Residents with grievances may also not be aware of the channels available to report bad service.
Who to call?
Police spokesperson Warrant Officer Basheer Khan recently provided contact numbers for locals to report alleged poor service by police officials.
Local Station Commander – 082 417 5235.
District Commander – 082 322 0710.
Directly to the KZN Provincial Complaints Centre – 031 325 5951/4886 (after hours 079 877 6536) or email kzn.complaintscentre@saps.gov.za
National Service Complaints Call Centre – 0800 333 177 or email complaintsnodalpoint@saps.gov.za
Complainants can also visit the SAPS website at www.saps.gov.za
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