Town’s camera surveillance system faces ‘numerous’ challenges

Mthandeni Myende (Manager: Communications and Customer Relations), admitted that the ageing wireless infrastructure has limited the viewing capabilities of CCTV cameras in the main control room, affecting the system’s overall effectiveness.

For now, only 6 per cent of the town’s CCTV cameras are operational – leaving many areas without sufficient surveillance coverage.

Myende added that the system can only be fully restored once a sufficient budget is allocated to replace the out-dated wireless infrastructure and perform preventative maintenance/service.

Myende told the Advertiser that as ‘part of their integrated government relations and integrated crime prevention strategy, the SAP is permitted to monitor, detect, and investigate crime as mandated.’

“When a complainant reports a criminal case and a case number has been generated, the SAP investigating officer will be allowed to retrieve available footage to be used as evidence from the CCTV Control Room.”

This is done in accordance with Section 205 of the Criminal Procedure Act, Act 51 of 1977 where a duly appointed law enforcement official may also apply to a high court judge, regional magistrate, or magistrate for an order to be issued to obtain records from the Newcastle Municipality.

No information or recording will be made available to ‘ordinary residents’ to protect the integrity and confidentiality of the information.

“To prevent any further damage – taking into account the lightning strikes that impacted the system in 2017, lightning conductors have been installed at high-tower sites to protect the equipment during severe lightning storms,” Myende said.

As the municipality works towards securing the much-needed funding for the essential repairs and upgrades, residents are urged to take precautionary measures when walking or travelling in ‘high-risk’ areas by following the precautionary measures:

• Be mindful of your surroundings and keep a safe grip on your personal items, including your cell phone when in public.
• Stay alert and mindful of your surroundings, especially in crowded areas.
• Hold your bag or purse tightly, and keep valuables in a secure, zipped pocket.
• Don’t use your phone or listen to music while walking, as it can distract you from potential threats.
• Keep your head up, and avoid walking alone in isolated areas.
• Use a bag with secure straps or zippers.
• Keep minimal cash and credit cards on you.
• Avoid walking through dark or isolated areas, especially at night.
• Keep your phone close and easily accessible in case of an emergency.
• Consider carrying a personal alarm or whistle.
• Avoid displaying expensive jewellery or watches.

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