LettersOpinion

Loyal customer grateful for good service

It is obvious that Ian and his team are committed to their customers

I would like to express my sincere gratitude to Ian Marx and Marsha from Pick n Pay. I had a problem and spoke to Marsha, Ian was out of town on business.

READ: Exceptional service for customer after cellphone is snatched in Estcourt

I expected this problem to be resolved the next day as Ian was in a meeting.

I was very impressed when Marsha contacted me within the hour and resolved my problem. It is obvious that Ian and his team are committed to their customers.

Every shopping experience at Pick n Pay is a pleasant one and service is always beyond excellent, a very big thank you.

I hope other retailers would follow in your footsteps.

Loyal Customer

NOW READ: Thank you Estcourt Standard Bank

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Sihle Ntenjwa

A journalist at Caxton Local Media, contributing to Estcourt and Midlands News. Passionate and dedicated to his craft, Sihle has quickly made a name for himself since arriving in Estcourt in late 2023. His commitment to storytelling and community journalism has earned him recognition for keeping readers informed with compelling and accurate local news

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