Municipality urges residents to use new electricity meter key

Eskom is launching a new series of electricity vending codes that will be introduced to all meters in South Africa.

This is due to Prepaid meters based on STS technology will stop accepting new credit tokens because of the expiry of the previous vending codes.

The metre will then be inactive when not recoded. The J.B Marks Municipality notifies residents of the new Token Identifier Rollover where prepaid electricity meters will be reprogrammed. Residents need to use the new Meter Key before the set deadline of 24 November 2024.

All old meter keys will expire and tokens will not work in the meters. Key Change Tokens are available from any local or online vendor of prepaid electricity such as a banking app. When purchasing an electricity token, customers will also receive two 20-digit Key Change Token numbers.

“In order to update your Meter Keys, you will be required to insert a Special Token into the meter called the Key Change Token. These are two 20 Digit Tokens that must be inserted one after the other, just like Credit Tokens. You need to ensure that you put in all unused Credit Tokens before you enter the Key Change Tokens. If you do not enter your Credit Tokens first, you will not be able to use them after you have entered the Key Change Tokens,” explained J.B. Marks municipal spokesperson, Jeanette Tshite.

Step 1: Enter the first 20-digit Key Change Token and wait for it to be accepted.

Step 2: Enter the second 20-digit Key Change Token and wait for it to be accepted.

Step 3: Key in the 20 digits of the purchased token to recharge the meter.

For more information regarding the Token Identifier Rollover, please contact the following numbers: 018 299 5885/ 5354.