Mayor and premier make house call after service delivery complaint
The mayor and the premier made a house call to the Daspoort neighbourhood, following a long-overdue service complaint.
Andrew Ngozo
Tshwane mayor and Gauteng premier personally went on a house call to address a service delivery complaint.
Kgosientso Ramokgopa accompanied Gauteng premier David Makhura visited the Du Toit family in Napier Street, Daspoort on Thursday.
The Du Toits and their neighbours had complained to the premier on Wednesday during a radio interview about a burst water pipe.
According to the premier’s spokesperson Phumla Sekhonyane the resident had previously complained several times on the same issue with no satisfactory results.
“The premier together with the mayor of Tshwane decided to attend to the matter personally because as the resident had said it had gone on for too long,” she said.
Sekhonyane said the personal response by the mayor and the premier was in keeping with the Gauteng province’s Ntirhisano-Tirisano service delivery rapid response system.
“This is a ground-breaking and unprecedented intervention of setting up an integrated and centrally coordinated service delivery response system,” Sekhonyane said.
Mayoral spokesperson Blessing Manale said by the time the mayor and the premier arrived at Napier Street, Daspoort, the metro had already repaired the pipe on Wednesday night.
“Even though the pipe had already been repaired, both the mayor and the premier still insisted on visiting and engaging the Du Toits and their neighbours about service delivery issues,” he said.
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