Storms cause havoc for security companies
To help reduce unnecessary call outs contact the monitoring centre to cancel the alarm activation should the alarm go off accidentally during a storm.
Storms place a lot of pressure on security companies as storms play havoc with alarm systems, ADT has said.
ADT Pretoria district manager Leon Muller said: “The high number of signals that control rooms receive during a storm can lead to delayed response times not to mention dilute critical emergency resources.”
Muller said in order for security companies to cope with the high level of activities, monitoring centres prioritise all signals that are received in a particular order, starting with phone-in, duress, silent panics and general panic signals.
To help reduce unnecessary call outs, Muller urged residents to contact the monitoring centre to cancel the alarm activation should the alarm go off accidentally during a storm.
He offered the following additional tips around alarm use during the stormy season:
- Check the weather forecast before you leave home in the morning. If a storm is predicted, do not leave windows open that will cause curtains to move, as this will in turn set the alarm off.
- Windstorms play havoc on outdoor detectors and beams, especially those close to trees and bushes. Consider bypassing beams that could cause false alarms during windstorms.
- Doors that get hit directly by wind may cause false alarms if the doors are not properly fitted or have aged leaving room for movement. Consider utilising single-sided rubber tape to close the voids and secure doors from movement.
“If you should experience an emergency during stormy conditions, please contact the monitoring centre directly by telephone or if this isn’t possible, by activating your panic button.”
Also read:
ADT helps people to fight crime
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