MomConnect continues to make maternal healthcare easier in South Africa

MomConnect is a Department of Health initiative that uses mobile technology to register all pregnancies across South Africa.

It gives pregnant women access to important pregnancy information on their cellphones.

Tshwane metro spokesperson Lindela Mashigo said the aim is to strengthen maternal and child health outcomes by delivering relevant health information and guidance by SMS or WhatsApp to pregnant women and new mothers.

Since its launch in 2014, over 5 million mothers utilising public antenatal services have registered on the platform in over 95% of public health facilities.

This technology allows pregnancies to be registered on a central database, which allows community healthcare workers access to vital information before clinic visits by pregnant mothers.

These visits are essential in making sure the mother and baby are healthy throughout the pregnancy.

Mothers can register on MomConnect with their mobile phones or at a facility where pregnant women are attending for the first time – their nearest hospital, clinic, or professional medical facility.

It is free to register and get messages, which are available in all 11 official languages.

Mothers can register by dialling *134*550*2# toll-free.

“Registered mothers receive regular, stage-based SMS or WhatsApp messages that offer practical guidance and support throughout pregnancy and during the first two years of the child’s life, empowering them to make informed health decisions,” Mashigo said.

These messages will be in the form of reminders of what to do.

The messages cover topics like antenatal care and accessing care in labour, diet and nutrition, non-pregnancy related infections, hypertension, newborn care, breastfeeding, and immunisation and appointment reminders.

The initiative can also provide feedback to the health system so that the individual needs of pregnant women can be met.

Pregnant mothers should visit clinics before weeks 14, 20, 26, 30, 34, 36, 38, and 40.

These visits are highly effective in ensuring a healthy pregnancy, and users can send questions to the helpdesk.

An automated system suggests answers for frequently asked questions.

MomConnect users can also send compliments or complaints about the service experienced at public health clinics. The Department of Health’s helpdesk operators will follow up on complaints.

Mothers receive health and pregnancy-related information until their baby is two.

In its 12 years of operation, several studies have proven MomConnect to positively impact health behaviours, which meaningfully contribute to the sustainable development goals of reducing the maternal mortality ratio and ending preventable deaths of newborns and children under five.

Momconnect increases breastfeeding by 17% among first-time moms and by 10% among young moms.

It increases family planning use by 6% among moms with previous pregnancies.

Pregnant women and mothers can register for MomConnect at the following clinics:

Centurion
Lyttelton Clinic – Corner of Cantonments Road and Clifton Avenue, Centurion

Farmcare Clinic – South Downs, Irene

Mamelodi
Stanza Bopape II Clinic – 25905 Hector Peterson Street, Mamelodi East Ext 8

Holani Clinic – 19600 Tlou Street, Mamelodi East

Mamelodi West Clinic – Corner of Shabangu and Ntchabeleng streets, Mamelodi West

Phahameng Clinic – 19619 Hinterland Avenue, Mamelodi East Ext 17

Khutsong East Clinic – 2829 Tswana Section, Khutsong

Khutsong Ext 3 Clinic – 6188 Ext 3, Khutsong

Khutsong South Clinic – 01 Sompane Road

Khutsong West Clinic – 7176 Xhosa Section, Khutsong

Naledi Clinic – 741 Letsatsi/Radebe Street, Naledi Ext 2

Moot
East Lynne Clinic – Pieter Krynauw Centre, Corner of Meeu and Stegmann streets, East Lynne, Ekklesia

Medicross Gezina Clinic – 593 Nico Smith Street

North
Doornpoort Clinic – Corner of Dr van der Merwe and Amandelboom streets, Doornpoort

Karenpark Clinic – corner of Heinrich and 1st Avenue, Karenpark

PnP Montana Clinic – corner of Zambezi Drive and Enkeldoorn Avenue, Montana

Jack Hindon Clinic – 376 Jack Hindon Street, Pretoria North

Rosslyn Clinic – 1 Piet Rautenbach Street, Rosslyn

Dilopye Clinic – Stand 192, Dilopye, Hammanskraal

M Shiceka Clinic – Plot 60 Mandela Village, Hammanskraal

New Eersterus Clinic – 3285 Block B, New Eersterus, Hammanskraal

Ramotse Clinic – Stand 2406, 2406 Ramotse, Temba

Refentse (Odi) Clinic – 3194 Tambo 11, Stinkwater, Hammanskraal, 0109

Suurman Clinic – Stand 871, Suurman, Hammanskraal

Noweto
Boikhutsong Clinic – 1266 Block T, Soshanguve Block T

M Rantho Clinic – 3180 Block L, Soshanguve

Soshanguve 1 Clinic – Soshanguve H

Soshanguve 2 Clinic – Stand 1850, Soshanguve Block G

Soshang Block JJ Clinic – 972 Rivoningo Street, Soshanguve Block JJ

Soshang Block TT Clinic – 625, Soshanguve Block TT

Sosh Block X Clinic – 920 Block X, Soshanguve

Bambinos Well Baby Clinic – Cu 6 Morula Shopping Complex, Mangope Drive, Mabopane

Boekenhout Clinic – 705 Block A, Mabopane

Sedilega Clinic – 891 Block U, Mabopane

Tlamelong Clinic – 2734 Block B, Mabopane

Ga-Rankuwa View Clinic – 819 Kgaka Street, Ga-Rankuwa

Phedisong 1 Clinic – 9034 Zone 1, Ga-Rankuwa

Phedisong 6 Clinic – 7389 Tawana Street, Zone 6, Ga-Rankuwa

Pretoria East
Pretorius Park Clinic – 927 corner of Bugle and Loristo Streets, Pretorius Park

Silverton Clinic – Pretoria Road, Silverton
Garsfontein Clinic – 890 Patryshond Street, Garsfontein

Hanekom Baby Clinic – 678 Aurelia Street, Garsfontein

Lotus Gardens Clinic – corner of Anthesis and Burgamont streets, Lotus Gardens

Central
OUT LGBT Well-being Clinic – 1081 Pretorius Street, Hatfield

Pretoria West
Atteridgeville Clinic – Ramohoeba Square, corner of Mareka and Mokobane streets, Atteridgeville

Danville Clinic – Lucas van der Berg Building, 10 Transoranje Road, Danville

Daspoort Poli Clinic – 1049 Market Street and Camp streets, Claremont

Kameeldrift Clinic – Plot 174, Moloto Road, Kameeldrift

Folang Clinic – 175 DF Malan Drive, Pretoria West

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