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Call to fix safety communication gaps in east

East residents are being urged to back efforts to improve safety network co-ordination for more effective crime or emergency responses.

A security forum is urging residents, volunteers and safety partners to support efforts aimed at strengthening communication between responders across Pretoria east.

According to the Alpha Security Forum, reliable communication remains one of the most critical components of effective community safety operations, particularly during emergencies where multiple role players need to co-ordinate quickly.

Responders affiliated with the network assist daily with crime prevention, suspicious activity, missing persons, medical emergencies, and support to the SAPS, but communication gaps can slow down co-ordinated responses.

Alpha Security Forum security manager Aris Ruyter said the initiative forms part of the forum’s broader vision to build a stronger and more connected safety network.

“Our responders are on the ground every day protecting communities, assisting SAPS and reacting to real threats, but without reliable communication, they are effectively blind,” said Ruyter.

He explained that radios play a vital role in ensuring that responders can share information in real time, co-ordinate patrols and request backup when incidents unfold.

Ruyter said when incidents happen, seconds matter and responders need to communicate immediately to share descriptions, co-ordinate movements and ensure that the right resources are deployed as quickly as possible.

The forum emphasised that effective communication allows multiple neighbourhood groups, private security companies and volunteers to work together seamlessly across suburb boundaries.

“At the same time, Alpha’s goal has always been to grow into a community of communities across Pretoria east, where neighbours, security companies, CPF members and volunteers work together to strengthen safety and uplift our areas,” he said.

“Different structures serve different roles, but when we work together constructively, the entire community benefits.”

According to Ruyter, the communication network is used to share alerts, track suspicious vehicles and escalate incidents to SAPS and emergency services.

The system also enables responders to provide updates to each other during unfolding situations, helping prevent duplication of efforts and improving overall response efficiency.

He said improved communication is particularly important during high-pressure incidents where multiple responders from different areas converge.

“Clear co-ordination ensures that responders know where to position themselves, which routes to take and how to safely assist until authorities arrive,” said Ruyter.

He added that the initiative is aimed at strengthening collaboration and ensuring that community-based safety structures remain effective and responsive.

Ruyter said the long-term vision is to expand co-operation between communities across Pretoria east.

“We are building a stronger, faster response network, and that only works when everyone is connected and working together,” he said.

The forum encouraged residents to support the initiative and remain actively involved in community safety efforts.

“Reliable communication keeps responders informed, co-ordinated and ready to assist when it matters most. A connected network is a safer network,” said Ruyter.

He reiterated that co-operation between residents, volunteers and security partners remains key to improving safety across Pretoria east.

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Pamela Vuba

Pamela is a junior journalist at Rekord who focuses on community news in Pretoria, particularly in the eastern parts of the capital city. Pamela writes for the Pretoria East Rekord as well as Rekord’s online platforms.
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