Hospitality guidance
The Federated Hospitality Association of Southern Africa (Fedhasa) hosted a hospitality workshop at Bolivia Lodge last Tuesday.
POLOKWANE – The Federated Hospitality Association of Southern Africa (Fedhasa) hosted a hospitality workshop at Bolivia Lodge last Tuesday.
The objective of the workshop was to keep hospitality and tourism industry role-players informed and updated on the latest issues affecting them and to provide a platform for discussions.
Members from different hotels, guest houses, bed and breakfast establishments and lodges from around Limpopo attended the workshop.
Fedhasa invited speakers from different organisations to address the audience on the following topics:
• Erica Kempken, a senior consultant in workplace learning for ProvServ, discussed the advantages of skills training.
• Dipesh Jivan, a marketing consultant for SAB&T, explained that there would be changes in broad black-based economic empowerment codes from May next year and how this would affect each business sector.
• Darren Karshagen, a market manager for Expedia, covered strategies to improve turn-over and the latest innovative ways to bring more “heads into beds”.
• Daneel Lombaard, a director for Olive Insurance Brokers, explained what business interruption cover could offer owners.
There was also a question and answer session.
The workshop ended with a networking session followed by lunch.
