This according to Grant Dunnington, the chief executive officer of SBV Services, a risk management company.
“Injuries or death during an attack are a business owner’s worst nightmare,” said Dunnington. “By their very nature, robberies are terrifying and unpredictable and, while no-one knows exactly what will happen when violence is aimed at your business, it’s crucial that your employees are empowered to reduce the chances of people being killed.”
Dunnington explained that how staff respond to an unexpected, potentially violent situation can literally mean the difference between life and death and the better prepared a workforce is, the less likely it is that somebody is going to be hurt or killed.
“Preparing your employees for a robbery sounds easier said than done, but it is possible,” said Dunnington. “The first step is to ensure that all employees have been taught how to use all of the security features at a business’s premise. While this is done as a preventative measure, it is imperative that the training does not create a sense of unease or panic.”
Details: 073 317 6581 or grace@continuumstudios.co.za
