The community of Marburg is becoming increasingly frustrated with poor service delivery, with many residents feeling that their concerns are being overlooked and that the area has been forgotten despite residents paying rates.

A meeting led by Fathima Moosa, chairperson of the Marburg Residents’ and Ratepayers’ Association (MRRPA), was held on September 22, where Ray Nkonyeni Municipality speaker Pumlani Gumbi was present to hear about the concerns and to aid in possible solutions.

Ongoing electricity problems is the most pressing concern.

The community expressed frustration over the frequency and duration of power outages.

Residents also raised concerns about communication and feedback during outages.

Area managers and foremen are often difficult to reach over weekends, making it extremely challenging for residents, councillors and the ratepayers’ association to obtain accurate information and provide meaningful feedback.

Residents stressed that they need reliable communication, accountability and a clear escalation process when electricity failures occur.

Other issued raised include road maintenance, non-functional street lights, overgrown bushes, refuse collection, litter, crime, roaming cattle, the state of the Marburg Sports Complex, and the need for traffic and pupil control along Deepvale Road.

“Residents believe that neglected infrastructure, overgrown areas and inadequate lighting are contributing to an environment where criminals can operate more easily. Storm-water drainage remains a serious concern during periods of heavy rainfall. Residents also raised ongoing concerns about sewer overflows, which they say have become an almost daily problem in certain areas. These issues are not only inconvenient but raise concerns about hygiene, environmental conditions and the general quality of life of residents,” said Fathima Moosa.

Many residents have reportedly been waiting for housing since 1991, highlighting the frustration of families who have waited decades for assistance.

One resident became particularly emotional while explaining her circumstances. Her husband is unable to walk, while her pension is insufficient to cover rent and basic living expenses.

“The meeting highlighted many challenges. and residents are not simply asking for promises, they are asking for basic services, communication, accountability and action. The community wants to work with the municipality, Eskom, councillors, traditional leadership and other relevant stakeholders to find practical solutions,” explained Moosa.

The RNM speaker was accommodating and receptive to the concerns raised by the residents and engaged directly, listening to the various challenges raised. He offered possible solutions as to the way forward.

One of the most serious interventions was to contact Eskom and arrange a meeting with Marburg residents, particularly regarding the ongoing electricity outages, communication challenges and service delivery concerns.

A follow-up meeting will be held at the community centre today (September 29).

For further information contact Fathima Moosa on 082-461-9541.

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