Deadline looms for SASSA card change
Sassa beneficiaries have six days left to make their switch from their gold Sassa cards to the black Postbank cards.
SOUTH African Social Security Agency (Sassa) beneficiaries who have not replaced their gold cards with the new Postbank black cards are urged to do so as the August 31 deadline looms.
Also read: Sassa grant payment dates for September
The move is essential to avoid disruptions to beneficiaries’ social grant payments, as the gold cards are in the process of being phased out and will no longer work come Monday (August 31).
Don’t wait, move now
Postbank is urging beneficiaries to also not make the move last minute as this may result in longer queues at the card replacement facilities.
Thamsanqa Cele, Postbank chief commercial officer, said they have already picked up on an increase in queues at various replacement sites.
“We are already noticing a steady increase in queues at several of our card replacement sites and based on current trends, we anticipate that queues will become considerably longer in August, which is the final month before the deadline. Beneficiaries who postpone their visit until then may experience substantial delays due to the expected increase in demand,” said Cele.
Card replacement locations
Beneficiaries can collect their Postbank black cards from the following selected stores:
- Shoprite
- Checkers
- Usave
- Pick n Pay
- Boxer
- SPAR
Sassa beneficiaries can replace their cards from the various sites from Monday to Friday from 09:00 -17:00.
To identify the closest branch to you, beneficiaries can dial *120*355# from their mobile phone.
Requirements for the change
The replacement service is free, and beneficiaries only need to present a valid South African ID or temporary ID.
Contact for issues:
Beneficiaries experiencing issues such as missing payments, PIN problems, lost or stolen cards, card reissues or declined transactions are encouraged to visit a nearby Postbank service point or contact the Postbank call centre.
For assistance, beneficiaries can contact Postbank on 0800 53 54 55.
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