IN an attempt to ease the financial burden on residents struggling to pay their municipal accounts, eThekwini Municipality has extended the special debt relief programme.

The programme will run from November 1 to January 31, 2026.

The programme offers domestic and business customers a 50% write-off on arrear debt accrued up to January 31, 2025.

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In a statement, the municipality said, “Customers who are unable to pay their arrears in full may do so through instalment plans, provided the debt is fully settled by January 31, 2026.

“Additionally, customers that have accumulated debt from 1 February 2025 to 30 June 2025, must settle the outstanding debt.”

If customers are unable to make payments immediately, they may enter into a payment arrangement with the municipality to be completed by June 30, 2026. No interest will be charged on the outstanding balance.

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