Prepaid electricity vending systems still down

The eThekwini Municipality are still working to fix their prepaid electricity vending system which has been down since midday yesterday.

6 hours ago

Dillon Pillay 1 minute read

eThekwini Municipality is urging residents to use alternative service centres to get electricity tokens. Photo: Canva.

RESIDENTS across eThekwini have been unable to purchase prepaid electricity tokens through its regular channel due to a technical interruption affecting the system since yesterday (September 6) midday.

Also read: Cheap prepaid electricity scam exposed

Electricity Customer Service Centres

The City is urging residents to use the alternative Electricity Customer Service Centres while they work on getting the system back online:

Electricity Headquarters 1 Jelf Taylor Crescent (Rotunda).
Bester Customer Services Centre- 20 Ntuzuma Access Road KwaMashu/Bester (Corner of Ntuzuma Road.
Isipingo Customer Services Centre – 3 Police Station Road.
Pinetown Customer Services Centre – 60 Kings Road.
Umhlanga Customer Services Centre – 15 Twilight Drive.
Queensburgh Customer Services Centre- 3 Rycroft Road (Off Main Road).

The City apologised for the inconvenience the system failure causes and said it appreciates residents’ patience while they work to fix it.

Any updates to the fix of the technical challenge will be communicated through official platforms.

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At Caxton, every story is written by humans. We use AI only to perform quality checks - never to generate the news. Happy reading!

6 hours ago

Dillon Pillay 1 minute read

Dillon Pillay

He is a relatively new face in the journalism scene as he just recently graduated. He has a Bachelor in Journalism degree with a major in television. As a journalist at Southlands Sun he focuses on a variety of beats of news from hard news to social events and sports. He works as a multimedia journalist utilising his love for the camera and social media to good use.