SASSA resolves 98% of Auditor-General findings, strengthens social grant systems

The South African Social Security Agency (SASSA) has acted swiftly to address concerns raised by the Auditor-General of South Africa (AGSA) in the 2023/ 24 financial year.

Appearing before the Portfolio Committee on Social Development in Parliament on Wednesday, SASSA, led by Minister Sisisi Tolashe, Deputy Minister Ganief Hendricks, and CEO Themba Matlou, reported a 98% success rate in addressing the 177 findings highlighted by AGSA.

Matlou told the committee that of the four outstanding issues, three will be resolved by the end of September, while one remains under criminal investigation by law enforcement agencies.

“Strengthening social grant systems is our number one priority. Efforts in this area are bearing fruit, benefiting both the agency and government fiscus,” said Matlou.

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SASSA’s ongoing initiatives include the review of social grant eligibility, biometric enrolment, and the implementation of Beneficiary Digitisation, which aims to move all records from manual to electronic systems.

“We are resolute in restoring SASSA’s integrity and ensuring that social assistance is implemented efficiently. Suspected wrongdoing by officials is being investigated, and we are working closely with law enforcement to hold anyone accountable,” Matlou added.

The CEO also noted progress in addressing double payments and payments made to deceased beneficiaries, explaining that SASSA relies on the Department of Home Affairs to update client life status.

“Where deaths are not reported or status is delayed, SASSA continues to pay. Strengthening our relationship with Home Affairs will greatly assist in preventing such payments,” he said.

Identity theft remains a major challenge, with some individuals fraudulently claiming social grants.

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Matlou outlined measures to combat this, including electronic Know Your Client processes and enhanced beneficiary identification enrolment.

Tolashe reaffirmed her commitment, pledging that SASSA and the National Development Agency will implement all actions highlighted by AGSA to maintain acceptable standards in the social development sector.

Minister Sisisi Tolashe and Deputy Minister Ganief Hendricks at the Portfolio Committee meeting on social development.