Psychosocial support urged as learners await NSC results
The Department of Basic Education has shared practical tips and mental health resources to help learners cope with anxiety as results day approaches.
As learners across South Africa prepare for the release of the National Senior Certificate (NSC) results on January 13, the Department of Basic Education (DBE) has reiterated the importance of psychosocial support during this emotionally demanding period.
For many matriculants, the days leading up to results day are filled with stress, anxiety, and uncertainty, particularly as results are often linked to future study plans, bursaries, and career opportunities.
The department has acknowledged that these pressures are common and has encouraged learners and families to prioritise emotional well-being while waiting.
The DBE provides psychosocial support services aimed at strengthening emotional well-being, building resilience, and equipping learners with practical life skills to cope with pressure during the waiting period.
Parents, caregivers, and educators are urged to remain supportive and to keep communication open with learners.
#nsc | Across the country, many matriculants are experiencing heightened levels of stress, uncertainty and anticipation as results day approaches.
In response, the Department of Basic Education continues to offer psychosocial support services designed to promote emotional… pic.twitter.com/2IaWZnOfFh
— Dep. Basic Education (@DBE_SA) January 6, 2026
Tips for learners waiting for NSC results
The department has shared the following guidance to help learners manage stress while awaiting their results:
· Accept that feeling anxious, scared, or uncertain is normal
· Talk openly to a trusted adult, friend, or teacher about your feelings
· Maintain a daily routine, including rest, healthy meals, and light physical activity
· Avoid constantly checking for updates or comparing yourself to others
· Focus on what you can control, such as planning possible next steps
· Take breaks from social media if it increases pressure or anxiety
· Remind yourself that matric results do not define your worth or future
The department has also cautioned that for some learners, anxiety can become overwhelming and begin to interfere with everyday life. Heightened fear and worry may make it difficult to focus or relax and can lead to physical tension, withdrawal from others or prolonged low mood.
In such cases, learners and parents are encouraged to seek support as early as possible.
Matric results are coming—here’s how to access them easily
Read more here: https://t.co/HccYlnPZK1#witbanknews #witbank #NSC pic.twitter.com/WPuP3EzQFr— WitbankNews (@WitbankN) January 6, 2026
Read more here: Get your matric results hassle-free as release day nears
Mental health support services available
Free and confidential support is available through the following services:
- Cipla:
24-hour mental health line: 0800 456 789
Lifeline
Call: 0861 322 322
WhatsApp: 065 989 9238
Adcock Ingram Depression and Anxiety Helpline:
Call: 0800 708 090
South African Depression and Anxiety Group (SADAG):
Call: 0800 567 567
WhatsApp: 076 882 2775
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