Career Toolbox

Nicolette Henderson, office manager at
specialist recruitment agency Pro Talent,
shares four top tips for the youth of South Africa:
Don’t be fussy when it comes to your first job
Everyone has to start somewhere
and often call centres, although not
your dream job, are the perfect place
to start a career as they teach you
discipline and a good work ethic.
I have always had respect for
candidates who have been at a call
centre for longer than a year. Most
don’t make it past three months.
Stick it out. Leaving a job at
the first sign of struggle can be
detrimental to your potential next job.
It’s tough at first, but learning
to deal with difficult people and
situations is a crucial life lesson that
will take you further than the average person.
Be the best person you can be at all times
Companies are moving towards hiring
for personality and culture fit, as the
skills can be taught on the job. Even if
you are in a dead-end job, always do
your best because you never know who
is watching.
Teach yourself something
new from online courses
There are many free online courses
or tutorials in various subjects. This
will show companies that you are
serious about self-development and
that you are willing to go the extra mile.
Volunteer you service
If you are unable to find work anywhere,
try volunteering at a company close to home.
Companies will always accept free
labour and if you impress them enough
they may hire you.
The experience you gain from the
company will also be invaluable and help
to build your CV.
The company may also give you a good
reference. In recruitment a good reference
from a company you have worked for is
as good as gold.
‘With millions of unemployed people
out there you need to stand out from the
rest. Wake up every morning with positive
intentions and always present your best
side. Remember that you are one referral
away from getting a job,’ says Nicolette.
MOST COMMON INTERVIEW QUESTIONS
Every job interview is unique, but there are some standard questions that are often asked during a job interview. Impress your future employer by being prepared with a good answer. Here are some of the most commonly asked questions:
Tell us a little about yourself
This is a basic, yet critical question. Don’t be tempted to narrate your autobiography. Giving a pitch is preferred, one that is convincing and succinct. Start off with the accomplishments that you want the interviewer to notice first. End by explaining how those achievements make you the best fit for the job.
How did you find out about this job opportunity?
Instead of only explaining how you caught wind of the job opening, demonstrate further by stating that you did your research and spoke with a colleague or manager in the company. This shows you actually care about the company’s operations, vision, and aspirations. Managers would prefer not to employ individuals who simply need a job; they want to hire individuals who want a job with their organisation and feel passionate about the company.
What do you think about this company?
When asked this question by the interviewers, they aren’t asking to judge whether you know the mission of the company. Instead, they want to know if you truly care about and understand the organisation. You should show that you know the company’s objectives by using expressions and keywords from the company’s website – but make it personal. You can start by saying ‘I am attracted to this mission because…’ and share an individual case or two.
For what reason would it be a good idea for us to contract/hire you?
As much as this question is somewhat intimidating, consider yourself lucky if you are asked. This is your best chance to pitch your skills and yourself to the interviewer.
What inspires you?
Inspiration is personal and with that, there is no wrong answer here. It may be down to your craving to succeed financially, build a career, or the fact you want to provide for yourself or your family. All are good responses, but be mindful to mention other professional aspirations as well.
What are your strong qualities?
Here, consider three things that you do well and give solid examples. Avoid a list of adjectives. Are you a good coordinator, negotiator or marketer? Are you creative or good with numbers? Highlight experiences that brought forth lasting solutions using your unique strengths and talents.
What weaknesses/shortcomings do you have?
Please note that having the capacity to recognise one’s weaknesses is a strength. Direct your focus on an area in your position that needs an upgrade. You may have had the wrong training that is contrary to the position at hand. Call attention to it, as something you have recognised and are concentrating on resolving. Interviewers need to know that you can speak truthfully about yourself and on self improvement.
What are you looking for in terms of salary?
This appears like a straightforward question, but it is not. You can lose the chances of being hired if you overprice yourself out of the market. If you under-value yourself, you may get you the job offer, but you risk getting a lower salary and blaming yourself. Find out how to effectively negotiate your compensation so you get the pay you deserve.



